Impressum
Legal Notice
Last Updated: August 11, 2026
This Legal Notice provides information about the operator of this online store and sets out general legal information applicable to the use of this website.
1. Website Operator
This online store is operated by:
Business Name: Favn København
CVR Number: 36234369
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)
Registered Address:
Bygmestervej 51, 4. tv
2400 København NV
Denmark
Responsible Person:
Louiza Kaadach
Customer Service Email:
hilfe.cdf@gmail.com
For questions regarding orders, products, shipping, returns, refunds, privacy, or other store-related matters, please contact us using the email address above.
2. Business Registration
Favn København is registered in Denmark under:
CVR Number: 36234369
The business is registered with the Danish Central Business Register (CVR).
Business registration information may be verified through the relevant Danish public business register.
3. Website Purpose
This website operates as an online retail store offering the products displayed in its current catalogue.
The information provided on this website is intended to help customers understand:
Our products
Product specifications
Prices
Payment options
Shipping conditions
Return and refund procedures
Customer service arrangements
Store policies
We make reasonable efforts to ensure that the information displayed on our website is accurate, clear, and up to date.
4. Product Information
We aim to provide clear and accurate product information, including descriptions, images, specifications, features, prices, and availability.
However, minor differences may occur due to:
Product batch updates
Packaging changes
Supplier updates
Software or firmware updates
Screen or device display differences
Technical or typographical errors
Such minor differences do not affect any mandatory consumer rights available under applicable law.
If you receive a product that is damaged, defective, incorrect, incomplete, or materially different from the product ordered, please contact us at:
5. Prices and Payment
Product prices are displayed on the relevant product pages and during checkout.
The final amount payable will be shown before the customer completes the order.
Available payment methods will be displayed during checkout.
If Cash on Delivery is available for a particular destination, it will be shown as an available payment option during checkout.
We do not intentionally charge customers fees that are not disclosed before purchase.
6. Shipping Information
Our standard order processing time is:
1–3 business days
Our estimated shipping transit time is:
8–15 business days
Estimated total delivery time is:
9–18 business days
Standard shipping is:
Free Shipping
We currently provide shipping to:
Germany
Austria
Italy
Spain
Hungary
Poland
Czech Republic
More detailed information is available in our Shipping Policy.
Delivery estimates may be affected by carrier delays, public holidays, weather conditions, customs procedures, incorrect customer information, or other circumstances outside our reasonable control.
7. Returns and Refunds
Return and refund conditions are described in our separate Return & Refund Policy.
Customers should review that policy for information regarding:
Return eligibility
Return period
Return shipping costs
Refund processing
Damaged or defective products
Incorrect products
EU withdrawal rights where applicable
Nothing in our store policies is intended to remove or restrict mandatory consumer rights provided by applicable law.
8. Consumer Rights
Customers may have rights under applicable national and European consumer protection laws.
These rights may include rights relating to:
Online purchases
Product conformity
Defective products
Withdrawal from eligible distance contracts
Refunds
Repairs or replacements
Price reductions
Protection against unfair commercial practices
Our website policies are intended to operate alongside these statutory rights and do not replace them.
9. Intellectual Property
Unless otherwise stated, content displayed on this website may be protected by intellectual property laws.
This may include:
Text
Product descriptions
Images
Graphics
Logos
Page layouts
Website design elements
Product information
Website content may be used for personal and non-commercial shopping purposes.
Protected content may not be copied, reproduced, distributed, modified, published, or commercially exploited without authorization, except where permitted by applicable law.
Third-party trademarks, product names, images, software names, or other intellectual property remain the property of their respective owners where applicable.
10. Accuracy of Website Information
We make reasonable efforts to keep website information accurate and current.
However, occasional errors may occur, including:
Typographical errors
Product description errors
Pricing errors
Availability errors
Compatibility errors
Technical inaccuracies
Where an error materially affects an order, we will make reasonable efforts to inform the customer and provide an appropriate solution.
We reserve the right to correct obvious errors and update website information where reasonably necessary.
11. External Links
This website may contain links to third-party websites, apps, software, manuals, or services.
Third-party websites and services operate independently and may have their own:
Terms and conditions
Privacy policies
Cookie policies
Security practices
Product instructions
Software or firmware terms
We are not responsible for third-party website content, policies, or practices to the extent permitted by applicable law.
Customers should review the applicable third-party policies before using external websites, apps, software, or services.
12. Third-Party Services
Our online store may use third-party providers for services such as:
E-commerce hosting
Payment processing
Shipping and delivery
Analytics
Advertising
Customer communications
Fraud prevention
Technical support
These providers may operate under their own legal terms and privacy policies.
Personal information is handled in accordance with our Privacy Policy and applicable data protection law.
13. Privacy and Data Protection
Personal information collected through this website is processed in accordance with our Privacy Policy.
Customers may have rights relating to their personal information, including rights of:
Access
Correction
Deletion
Restriction
Objection
Data portability
Withdrawal of consent
Privacy-related requests may be submitted to:
14. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded under applicable law.
To the extent permitted by law, we are not responsible for indirect losses resulting solely from events outside our reasonable control.
We do not exclude any mandatory statutory consumer guarantees, remedies, or rights.
15. Applicable Law
This website is operated by a business registered in Denmark.
Unless mandatory consumer protection rules require otherwise, legal matters relating to the operation of this store are subject to applicable Danish law.
For consumers located in another European Union country, nothing in this Legal Notice removes any mandatory consumer protection rights available under the laws applicable to them.
16. Complaints
If you have a complaint regarding:
An order
A product
Delivery
A refund
A return
Payment
Customer service
please contact us first at:
Please include your order number and a clear description of the issue where applicable.
We will make reasonable efforts to review and resolve customer complaints.
Nothing in this section prevents customers from using any consumer complaint, dispute resolution, regulatory, or judicial procedure available under applicable law.
17. Changes to This Legal Notice
We may update this Legal Notice when necessary to reflect changes in:
Applicable laws
Business operations
Store services
Website functionality
Internal policies
Products or supported markets
The most current version will be published on this page with an updated revision date.
18. Contact Details
For legal, commercial, order-related, or customer service inquiries, please contact:
Favn København
CVR Number: 36234369
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)
Registered Address:
Bygmestervej 51, 4. tv
2400 København NV
Denmark
Responsible Person:
Louiza Kaadach
Customer Service Email:
hilfe.cdf@gmail.com